NO REFUNDS OR RE-SHOOTS for clients that simply aren't happy with their images. Sessions don't always go to plan, and when you enter into a booking you are responsible for accepting that risk. While it is HIGHLY rare that I am unable to capture images you'll love, when it does happen it is for reasons out of my control. Sessions with uncooperative kids, windy situations, uncomfortable weather, late arrivals etc, are not subject to automatic re-shoots. Re-shoots are rare and only at my discretion. NO REFUNDS for unrealistic expectations regarding my style and editing. You are responsible for viewing my work prior to booking me for a session! 

Images take time, and that time varies from season too season. Weddings take about 8-10 weeks to finish and deliver, and at busy seasons please expect 10-12 weeks. Bust seasons are Spring and Fall for me. Lifestyle sessions take 2 weeks to finish and deliver depending on the demand and time of year. During the spring and fall months please understand delays happen, but it's rare and I always try to get images back as quickly as I can. I am just as eager to deliver as you are to receive! PROMISE! 

Cancelations made within 7 days leading up to your session date will inquire a $50 rebooking fee in order to postpone. There are NO REFUNDS for canceled sessions at any time after booking. THERE IS NO RESCHEDULING FOR EVENT MINI SESSION DISCOUNT DAYS, OR SPECIAL EVENTS. If you book on a mini session discount (fall or spring annual specials) there is no option for rescheduling under any circumstances, and there is no refund. All discount event invoices are set to autopay for balances, and if you have to cancel within the 7 day period you are still required to pay your balance and a rescheduling fee. Specials and event bookings are non transferable because they are one day only deals. You CAN gift your session to a friend or resell your own mini session time slot, and have them contact me prior to confirm. There are no guarantees of availability within your desired timeframe should you need to postpone. You must set a new date within 7 days of cancelation or you will be asked to send a new deposit regardless when you canceled. There will be no refunds in the event I have no availability. Any Session payment will still be honored for remainder of that calendar year. when policies are followed.  



RETAINERS ARE NON-REFUNDABLE. 
INVOICES ARE SUBJECT TO CANCELATION WITHOUT NOTICE IF UNPAID (NO REFUNDS). Balances are ALWAYS due on the first of your session scheduled month. If you change your mind after receiving your invoice, or ignore communications, please be advised that you will automatically go to the end of the list for any future booking. Communication is priority and I turn away clients, so please be ready to pay invoice once received. 

Should there be weather delays I do not implement any fees for rescheduling. However, while I do set dates aside for "rainy day delays" I still cannot guarantee quick availability and contract out the work should this occur to photographers I trust and work with regularly. You must reschedule with me, no payment will be returned. 

Once your time and date is confirmed by both parties, you will receive an invoice via email to pay within 24 hours! Once paid, you are all set and in my calendar. If left unpaid past 24 hours your session will be canceled. I only hold dates for 24 hours. ALL balances are due on the first of each calendar month. You will get 2 reminders prior to your due date via email of payment. Late balances will inquire daily fees added to your invoice per day it is late. If more than 48 hours late your session will be canceled with no refunds given. 

RETAINERS ARE NON-REFUNDABLE. CANCELATIONS MADE AT ANY TIME ARE STILL NON-REFUNDABLE. When you book a session, you are entering into a contract, and are obligated to fulfill your commitment just as I am. Options to reschedule sessions are available if it falls within the policies of rescheduling and pending availability. If you paid your balance on the first of the month and need to cancel your shoot, you are not entitled to any refund, and subject to unavailability for rescheduling AND new retainer fees.

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RETAINERS ARE NON-REFUNDABLE. CANCELATIONS MADE AT ANY TIME ARE STILL NON-REFUNDABLE. When you book a session, you are entering into a contract, and are obligated to fulfill your commitment just as I am. Options to reschedule sessions are available if it falls within the policies of rescheduling and pending availability. If you paid your balance on the first of the month and need to cancel your shoot, you are not entitled to any refund, and subject to unavailability for rescheduling AND new retainer fees.

Frequently Asked Questions/Policies

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